How do I order the DVD?

All orders are processed to provide optimal customer convenience and security. We deliver today's leading fraud protection technology to expedite your order. We accept all Visa, Mastercard, and Paypal. Following placement, you'll receive an immediate email confirmation outlining the details of your order.

If you would like to modify or cancel your order, please contact our customer service team. Please include your order number to expedite processing. All purchases are covered by our 100% money-back guarantee.

What is your return policy?

We want to ensure your complete satisfaction. If, for any reason, you're not completely satisfied with your Master The Web DVD purchase, simply contact our customer service team within 30 days of purchase. Please include your order number to expedite processing. Upon receipt of your e-mail, we'll process your request and email a return approval notice.

Once you receive a return approval notice along with complete instructions, carefully package your DVD product and ship it to us. You'll receive a check for your full purchase price in the mail within four (4) weeks following our receipt of your purchase. Shipping charges are non-refundable.

Do you offer education discounts?

Yes. If you are a college student, teacher, administrator, or staff member of any grade level, you qualify for special pricing. Please e-mail us to inquire how to receive the education discount.

How are products shipped?

We pride ourselves in offering fast, reliable shipping. Orders are carefully packaged, leaving our warehouse within 48 hours of placement. Please allow for 5 to 10 business days for delivery. Expect light delays during major U.S. holidays.

We strive to ensure products are in-stock at all times. Master The Web DVD tutorials are currently available for domestic shipments only. International orders are currently unavailable at this time.

What is your privacy policy?

Master The Web is fully committed to your privacy. When you visit our web site, complete online inquiry forms or place orders, the personal information you provide is stored on highly secure web servers and used for business or transactional purposes only.

Master The Web does not disclose customer data to third-parties, except when necessary to process an order request. We have appropriate physical and electronic safety measures in place to protect against unauthorized data disclosure.

To further protect your privacy, our customer service team may request additional information to verify your identity during customer service or order inquiry requests, such as your order number.